FAQ

1. What payment methods do you accept?

We accept the following payment options:

Credit/Debit Cards: Visa, Mastercard, American Express

Digital Wallets: PayPal, Apple Pay, Google Pay

2. What currency are transactions processed in?

All transactions on our website are processed in Singapore Dollars (SGD).

3. What should I do if my payment fails?

If your payment fails, please:

Verify your card details or digital wallet information.

Contact your card issuer or digital wallet provider to resolve any issues.
If the problem persists, feel free to contact us at contact@gigglegainsfit.com.

4. What is your return policy?

Eligibility: Returns are accepted for both defective and non-defective products.

Condition: Products must be in new condition with all original packaging and accessories.

Return Window: Initiate returns within 30 days of the delivery date.

Method: Returns are processed by mail.

Return Label: Download a free return shipping label from our website or by contacting us at contact@gigglegainsfit.com.

Restocking Fee: No restocking fees apply.

5. Can I exchange an item?

Yes, exchanges are accepted for items that meet the return conditions. To exchange an item:

Return the original product following the return process.

Place a new order for the desired product.

6. How are refunds handled?

Processing Time: Refunds are processed within 10 business days after we receive and inspect the returned item.

Refund Method: Refunds will be issued to the original payment method.

7. How can I initiate a return or exchange?

To initiate a return or exchange, contact us at contact@gigglegainsfit.com or download a return shipping label from our website.

8. Is there any cost for returns or exchanges?

No, we provide a free return shipping label, and no restocking fees apply.

9. How can I contact you for further assistance?

For any questions or assistance, you can reach us at contact@gigglegainsfit.com.

Thank you for choosing Gigglegainsfit!